Be Winter Ready

As the cold weather sets in, households may face high energy bills. This page includes useful advice and tips including Budgeting/ Financial Tips, Cost-of-living payments & welfare entitlements, Energy Customer Rights/ Entitlements.

You can also find useful information in SEAI’s ‘Reduce your Use’ booklet here:


It is important to stay safe during the colder months. Please visit  the Gov.ie ‘Be Winter Ready’ page with lots of information on how to stay safe during the winter months, and where to find help should you need it.

https://www.gov.ie/en/campaigns/aa78b9-be-winter-ready/#

1. Energy Saving Tips in the home

Did you know there are ways you can reduce your energy and fuel consumption in your home? Check out the following energy saving tips:

2. Cost of Living Payments & Welfare Entitlements

Did you know that in the 2023 Budget there are payments to help those households who may be on a lower income. Have a look at our Budget 2023 Cost of Living Payments guide to find what you might be entitled to and when you should receive it.

To view the latest Cost of Living Payments available from Budget 2024, including upcoming energy bill credits, visit the Citizen’s Information page here:

https://www.citizensinformation.ie/en/money-and-tax/cost-of-living

You also might be entitled to social welfare payments and income that you are not already claiming.

3. Information on Electricity Supplier

Make sure you know your rights and entitlements this winter when it comes to your electricity supply and rates. Contact Electric Ireland on 1800 372 372. You can also find more information on the Commission for Regulation of Utilities website on how to deal with your utility supplier or network operator: https://www.cru.ie/home/customer-care/

Review: Tuath’s New Horizons Educations Bursary 2023

In 2023, Tuath Housing launched its inaugural “New Horizon” Education Bursary. The funding provided forms part of Tuaths’ commitment under the Tenant Engagement Strategy 2022-2025 to support residents to partake in accredited or non-accredited courses, short or long-term. Funding provided varied from €250 to €1000. The overall funding was €20,000, all of the funding was allocated, the New Horizons Education Bursary received a positive engagement from Tuath residents.

Introduction

The new fund launched in May of 2023 across all of Tuath Housings social media platforms, Tuath Housing website and advertised in the Spring/ Summer residents’ magazine. A trusting relationship was built with residents and Tuaths Tenant Engagement team to assist residents with the application process. Residents expressed different opinions and expectations about starting and returning to education. These included boosting confidence and social skills, meeting new people, and enhancing their employability skills. Tuaths Tenant Engagement team helped with any additional supports required to support applicants. There was a positive response for the bursary, over 120 people expressed interest, whilst 80 applicants completed an application, and overall, 22 residents were approved the bursary.

Below is a summary of the application process, a breakdown of the courses and the funding provided to each applicant.


Application Process

Number of Enquiries and Submission Methods

Approximately 120 people expressed an expression of interest in the bursary. The advertisements for the bursary were on all Tuath social platforms and Tuath Housing website. There were also posters created with QR codes which were disseminated collectively by Housing Service Coordinators and the Tenant Engagement team to the residents whilst onsite.

There were various submission methods for applicants to apply:

  • QR codes which gave the applicants as an option to scan and access application and apply directly online for education bursary.
  • Alternative options were also accessible to applicants whereby they could get their applications sent through post or sent by email directly to their email account.

Application Response
Some of the applicants were residents and non-residents as well as applicants who did meet the course criteria. Below is a brief analysis of the applicants that expressed interest and put forward an application.3.

Application Analysis
Breakdown of expression of interest, total applications received, and total applications approved for bursary.

A. – Approval Statistics

  • Expression of Interest: 120
  • Total Applications: 59
  • Residents Approved: 22

Below is a breakdown of applicants that were Ineligible for bursary.

B. – Ineligible Applicants

  • Non-residents
  • Applicants applied for funding for equipment and materials rather than course fees
  • Some applicants were in receipt of government and other education funding
  • Lack of correspondence after application submission did not return necessary documentation
  • Some residents applying for the bursary next academic year 2024

C. – Eligible Applicants

The following table lists the various courses and college that the 22 residents have signed up to. The majority of funding was paid directly to educational institutions to pay full or partial fees for residents towards short- and long-term courses which are accredit and non-accredited.

Judging Panel
The Education Bursary panel consisted of one member of Tuath Board of Management and two Tuath Housing Managers. We would like to thank the judging panel for their time in assisting the Tenant Engagement team with the bursary process.

Conclusion
In 2023, the New Horizons Education Bursary proved to be an enormous success! Over 22 Tuath residents will benefit from funding that will help them progress on their personal and professional journey. We wish all of the recipients the best of luck this year.
In 2024, we will contact our residents to learn more about their experiences and how they are progressing with their educational journey. We will also open the 2024 bursary in two phases next year (January to May and August to November) due to the bursary’s overwhelming demand. Accessibility will be provided by a biannual bursary opening.

Tuath strengthens commitment to sustainability with new strategic objective: ‘A Sustainable Future.’

Tuath has doubled down on its commitment to sustainability with the inclusion of a separate key pillar in its Strategic Plan.

The establishment of this new Strategic Objective underscores Tuath’s dedication to environmental responsibility and sustainability. Sustainability, for Tuath, means achieving a harmonious balance between organisational growth, the delivery of homes, environmental care, good governance, ethical responsibility and social well-being for tenants, employees, and communities.

Business Plan ESG Commitment:

Tuath is actively embedding environmental, social, and governance (ESG) best practices into its operations. The business plan emphasises reducing our carbon footprint, ensuring good governance, and upholding social responsibility.

Tuath is developing a roadmap towards a lower carbon and sustainable future for both the organisation and tenants.

Key initiatives include:

  1. Statutory Reporting Preparation
    • Tuath is preparing for statutory reporting under the Corporate Sustainability Reporting Directive (CSRD), becoming mandatory from 2026. The organisation is working with Deloitte to establish best practices for its first CSRD return.
  2. ESG Reporting Framework
    • Tuath has established an ESG Reporting Framework, including targets and metrics, to collate data for future statutory reporting. This framework covers waste management, energy consumption, biodiversity impact, and more.
  3. ESG Working Group and GREEN Team
    • An internal ESG Working Group and a staff member GREEN Team have been established, comprising senior management, board members, and staff representation. These teams focus on strategic and practical implementation of sustainability initiatives across the business.
  4. Carbon Footprint Reduction
    • Tuath has completed a Scope 1 & 2 carbon footprint analysis  of the organisation, demonstrating a 16% decrease in carbon intensity since 2020. Targets for energy efficiency and climate action have been established to build upon this progress.

Sustainable Development and Renovation

Tuath is actively engaged in sustainable development and renovation projects nationwide.

Key Actions & Commitments

  • Annual ESG reporting in accordance with the ESG Charter and Framework.
  • Preparation for reporting under the Corporate Sustainability Reporting Directive from 2025.
  • Continuous reduction of carbon emissions and improved energy efficiency.
  • A Social Value Framework to assess the impact on tenant and community well-being.
  • Exemplary governance and regulatory compliance, operating with integrity and transparency.

Tuath remains dedicated to making the social and affordable housing more sustainable, delivering positive environmental and social impacts for residents, employees, and the wider community.

Tuath’s CEO Sean O’Connor said “Tuath’s ESG charter echoes our unwavering commitment to weaving environmental consciousness, social responsibility, and ethical governance into the fabric of our operations. At Tuath, sustainability isn’t just a goal; it’s a journey, and our ESG charter is the roadmap guiding us toward a future where every home we build, and every community we are part of is sustainable.”

Will McCabe, Board Director, ” I find immense purpose in Tuath’s ESG commitment. It’s more than a set of principles; it’s our collective responsibility to leave a positive impact. With every decision, we affirm our dedication to sustainable practices, community well-being, and ethical governance. Tuath’s ESG charter reflects not just our values but our promise to stakeholders that we’re shaping a future where social and environmental considerations are integral to our success.”

“Tuath’s Head of Sustainability Kate Joyce emphasised, ‘Our commitment to sustainability goes beyond rhetoric—it is now embedded within our strategic plan. We’re not just building homes; we’re creating a sustainable future for both people and the planet.”

 

 

 

Results Published For Quarter 3 Tenant Satisfaction Survey

Results from a survey carried out during Quarter 3 in 2023 have just been published, detailing resident’s experiences with the way Tuath delivers key services and maintains their homes. Tuath is delighted to announce that over eight out of ten residents are satisfied with the overall service provided by Tuath Housing (83%).

Carrying out this survey is just part of the work Tuath Housing does to involve residents in developing services. As well as publishing the results of the survey, Tuath Housing plans to put the findings to good use by working with residents to further improve the services provided to them.

Please click on the image below to view the Tuath Housing Resident Satisfaction Survey Q3 2023

Tuath Earns Age Friendly Recognition Accreditation

Tuath is pleased to announce the recent achievement of the Age Friendly Business Recognition accreditation as it concludes its participation in Positive Ageing Week 2023 celebrations. The accreditation recognises the adequate service provision for older persons by retailers and service providers.

In late 2022, members of Tuath Housing’s tenant engagement team underwent training with Age Friendly Ireland to become champions of the Age Friendly Business Recognition programme. Their primary role was to develop a charter of commitments to enhance the living experiences of older residents.

To ensure a comprehensive understanding of older resident’s needs and preferences, Tuath Housing conducted an extensive survey, featuring 26 questions covering various aspects of living conditions. Subsequently, the survey was administered in person by Tuath staff to 213 households across eight pilot schemes between July and August 2023.

The survey delved into areas such as social engagement, communication preferences, accessibility to outdoor areas, mobility and transportation, housing conditions, technology and digital accessibility, as well as health and community support services. The insights gained from this survey have been published in a comprehensive report that outlines findings and recommendations. Read the full report here:

Tuath Housing is committed to using these findings to ensure that older residents continue to feel safe and secure in their homes. By partaking in initiatives such as Positive Aging Week, Tuath is also dedicated to building strong connections within the community and providing meaningful engagement opportunities for its older residents.

Positive Ageing Week, an initiative by Age Action, is an annual event dedicated to promoting and highlighting the positive aspects of aging. This year, Tuath Housing’s tenant engagement and housing teams actively participated in Positive Ageing Week across eight of its older person schemes located in Clonmullion, Co. Kildare, Killinchy, Co. Laois, La Touche, Co. Wicklow, Raleigh Square, Dublin, Castlemanor, Co, Cavan, Knightsbridge, Co. Meath and Castleross, Co. Monaghan.

The events and activities held during Positive Ageing Week included planting days, afternoon tea gatherings, guest speaker sessions, arts and crafts workshops, and healthy eating awareness and chair yoga sessions.

We at Tuath, would like to acknowledge the ongoing contributions of older persons within Tuath communities. Likewise, we would like to thank staff, attendees, and partner organisations involved in the Positive Aging Week celebrations, for helping us foster a sense of community, and create a more age-friendly and inclusive environment.

Tuath Housing Best Kept Estate Awards 2023 

2023 Winners Announced for Nationwide Best Kept Estates

After the resounding success and positive response received from last year’s inaugural Tuath Housing Best Kept Estate Awards, we were thrilled to announce the reopening of this now annual award in August 2023. 

The award for Best Kept Estate is given to housing estates across Ireland where Tuath residents live to recognise the outstanding contribution of communities who come together to dedicate their time, energy, and resources to improve estates and foster community spirit. Six Awards were made in total this year.  

Entries for the Tuath Housing Best Kept Estate Award were submitted by Housing Officers at Tuath and new this year, Tuath Residents could nominate their own estate. Final judgment was made by in September and the six overall winners were chosen based on the following criteria. 

  1. Effort Involved 
  2. Absence of Litter 
  3. Planting of trees, shrubs, flowers in communal areas and gardens 
  4. Condition of houses in the Scheme  
  5. Absence of unsightly objects 
  6. Special Factors

Tuath Housing is delighted to now announce the winners of the 2023 Tuath Housing Awards for Best Kept Estate 2023.  

 Overall Winners:  

  1. Millworks, Islandbridge, Bellevue, Dublin 8  
  2. St. Vincents, Collins Avenue, Dublin 9 
  3. Fenton Green, Church Street, Kilcock, Co. Kildare 
  4. Springville House, Blackrock Road, Ballintemple, Cork. 
  5. Bakers Lot, Kickham Street, Carrick on Suir, Co.  Tipperary   
  6. Knightsbridge Court, Trim, Co. Meath 

 Each winning estate will receive a plaque to be proudly displayed in their estate, a testament to their dedication to creating a truly remarkable place to live.  But that’s not all!!  In addition, they will also be presented with a €500 garden centre voucher giving the winners an opportunity to further add more splendour and charm to their Estate. 

In the upcoming weeks, we will plan and coordinate a visit to each of the winning estates.  We eagerly look forward to the moment when we can personally present the well-deserved prizes to the deserving recipients. 

We would like to thank residents who nominated for this year’s Best Kept Awards, there was a very high standard of entries for this year’s competition. The staff at Tuath Housing would also like to extend hearty congratulations to the 2023 winners of Tuath Housing’s competition for the Best Kept Estate Awards for their exceptional contribution to the communities in which they live.  

Winners Photos:

Millworks, Dublin 8.
St. Vincent’s, Dublin 9.
Fenton Green, Kilcock, Co. Kildare.
Springville House, Cork.
Baker’s Lot, Carrick on Suir, Co. Tipperary.
Knightsbridge Court, Trim, Co. Meath.

BAKERS’ LOT COMMUNAL GARDEN UNVEILED IN CARRICK ON SUIR, CO. TIPPERARY

In November 2022, residents moved into newly constructed A Rated apartments in Carrick on Suir, Co. Tipperary. This beautiful new development on Kickham St, in the heart of Carrick-on-Suir, consists of 13 one, two and three bed apartments. Following receipt of CAS Stage 4 approval, Tuath entered a Design & Build contract with the developer JSF Construction. The Kickham Street apartments are now home to older persons and those with specific disabilities on the council’s waiting list.

Bakers’s Lot on Kickham Street in Carrick on Suir, Co.Tipperary

During a pre- move in coffee morning our housing and tenant engagement teams spoke to residents about how they would like to get involved in tenant engagement projects once settled into their new homes. Many residents spoke about their keen interest in gardening, which inspired our staff to start work on a resident-led communal garden project. Funding for the garden project was secured through the support of developer JSF construction and the Tuath Housing Community Fund 2022. The Tuath Housing Community Fund was set up in 2020 to assist both residents’ groups involved in the Tuath Housing Tenant Engagement initiative and local community groups who provide support to vulnerable people in communities where Tuath Housing residents live. Over the past three years the fund has supported an array of community led projects around the country.

First consultation day between tenants of Baker’s Lot, Tuath staff and Linda from Clonmel Garden Centre

In March 2023 the design and consultation process for the garden began with residents, staff and a horticulturist from  local Clonmel garden centre. Residents chose the theme for the garden as biodiversity with planting that will encourage birds, bees and butterflies to create a natural eco system in the space. It was important as part of the design consultation process that the garden was accessible for residents with planting focused around raised beds and easy to access planters.

Tuath staff and residents during Day 1 of the redesign

On a sunny day in April staff from Tuaths Galway office, Tuaths Green team staff, Kickham Street residents and our advisor from the garden centre set to work on putting the garden design into place. Fruit trees, vegetables, and herbs formed are a large part of the design.  Tuaths’ Green Team is a staff-led group focused on being champions for green initiatives across all areas of Tuath – from our head office to the homes of our residents. The Green Team has representatives from all areas of Tuath’s operations to ensure that all areas of the business are considered. This includes New Business and Development, Finance, Corporate Services, Property Services and Housing.

Melanie, Tuath Housing Services Coordinator form Cork, hard at work during the 1st day of the garden redesign

The garden has many seating areas for residents to come and enjoy this shared space with neighbours, but it is also a sunny quite area to come and relax and listen to the chimes. There are two raised beds in the garden that contain tomato plants, carrots and strawberry’s. There is also a herb area with parsley, sage, chives, coriander and a host of other herbs for residents to share. Apple and Pear trees were planted, and which will provide food to bees when in flower but also fruit when they mature. A bird feeder and bird water fountain was put in place to encourage birds into the garden. A wildflower area was also seeded during the planting day to provide food for bees and butterflies.

The communal garden before (L0 and after the redesign (R)

The garden was officially opened by Cathaoirleach of Carrick on Suir Municipal District Cllr. Kieran Bourke photo exhibition celebrating old photos of the area was also held as part of the official opening of the new communal garden area. Local historian Walter Dunphy  also gave a talk to attendees on the local history of the area and spoke about Kickham street. Resident Cora donated a framed photograph for the communal space of Ormond Castle located on the River Suir on the east side of Carrick-on-Suir. Old photos of Carrick on Suir were sourced through the Tipperary Studies Digital Archive and support was also provided through the Sean Healy Memorial Library, Carrick on Suir.

Unveiling day L-R: Fionnuala Hanlon, Housing Officer, Tuath Housing, Hannah Butler, Customer Service Advisor, Tuath Housing, Margaret Hanrahan, Tuath Housing Tenant Engagement Manager, Cathaoirleach of Carrick on Suir Municipal District Cllr. Kieran Bourke, Tuath residents Cora and Gosha, Peter Mulcahy, JSF construction, local historian Walter Dunphy and Carole Delaney, Sean Memorial Library.

 

Residents will be able to come and enjoy many days in the garden, which is not only a great way to meet neighbours but also to come and relax for mindfulness and well-being. We wish residents many years of happiness in the communal garden and look forward to seeing the garden grow and mature over time.  We would like to thank Bakers Lot residents and neighbours, Tuath staff, JSF Construction, Tipperary County Council, Clonmel Garden centre, Carol Delaney, Sean Healy Memorial Library, Mary Guinan Darmody, Tipperary Studies and local residents Walter Dunphy and Denis Landy.

Results Published for Quarter 2 Tenant Satisfaction Survey

Results from the Tenant Satisfaction Survey carried out during Q2 in 2023 have just been published. Tuath is delighted to announce that more than four-fifths of residents are satisfied with the overall
services provided by Tuath Housing (86%).

Carrying out this survey is just part of the work Tuath Housing does to involve residents in developing services. As well as publishing the results of the survey, Tuath Housing plans to put the findings to good use by working with residents to further improve the services provided to them.

Please click on the image below to view the Tuath Housing Resident Satisfaction Survey Q2 2023

Tuath’s Annual Report 2022: A Record-Breaking Year

Click on the image to download the report.

2022 was the most successful year to date for Tuath; some major highlights from the year include:

  • 1,983 New homes delivered nationwide
  • 4,520 Tenants housed
  • 59 New hires with a total of 181 staff
  • €422 million spend on new homes
  • 256 Cost rental homes delivered
  • 342 Community and tenant engagement events
  • €102 million annual income
  • 87% Tenant Satisfaction
  • 10,141 Total number of homes nationwide
  • 26,000 Total number of tenants
  • Release of new Tenant Engagement Strategy

Today, at Tuath Housing’s Dublin Office on James Place East, the Minister for Housing, Local Government and Heritage, Darragh O’Brien, officially launched Tuath’s Annual Report 2022. The event brought together esteemed professionals from various government bodies, statutory organisations, local authorities, and the public and private sectors.

2022 was a groundbreaking year for Tuath, surpassing all previous records by delivering an impressive 1,983 homes, catering for the housing needs of over 4,000 people. Moreover, the association achieved an exceptional annual turnover of €102 million, spending €422 million on the delivery of new homes nationwide.

Furthermore, Tuath significantly strengthened its workforce by welcoming 59 new staff members. With a dedicated team now exceeding 180 employees stationed across five offices throughout the country, Tuath is well positioned to continue delivering high quality homes, at scale, while delivering exceptional services to tenants.

Speaking at the launch, Minister for Housing, Local Government & Heritage Darragh O Brien said, “I want to congratulate Tuath on what has been another outstanding year. One of the many highlights of my job, is getting to visit new developments and see people get the keys for their forever home. Tuath made that a reality for more than 4,000 individuals and families in 2022. Through Housing for All, Approved Housing Bodies (AHBs) such as Tuath will play an increasing role in the provision of social and affordable housing and I look forward to continuing to work with them,” he concluded.

Reflecting on the launch event, Prof. Paddy Gray, Chair of Tuath Housing, expressed enthusiasm, saying, “Tuath is an organisation driven by its people, and our unwavering dedication to delivering exceptional customer service remains at the forefront of our mission. This Annual Report showcases the remarkable achievements, hard work, and investments made in 2022, ensuring the continuous provision of social and affordable housing in the years to come. We are thrilled to present our Annual Report 2022, highlighting the progress and success we have achieved throughout the year. Despite the challenges posed by inflation and the increasing cost of living, our commitment to providing top-quality housing to those in need remains steadfast. This report is a testament to the dedication and efforts of the entire Tuath team, supported by our experienced and devoted voluntary board.”

L-R: Tuath Chair Prof. Paddy Gray, Tuath cost rental tenant Dominika Werecka and Minister for Housing, Local Government and Heritage Darragh O’Brien