Tuath Housing’s new “Pre-Move in” video created in collaboration with Tuath residents for residents

A new online “Pre-Move in” animated information video has been developed by Tuath housing staff and residents to complement the Tuath tenancy handbook and pre-move in process. The information video was created in consultation with Tuath residents from the Tuath National Tenant Forum. The forum was set up in 2018 through Tuath’s tenant engagement initiative and represents a diverse group of residents which include new residents and residents who have lived in their Tuath home for many years.

At the end of November 2021 residents were invited to meet online to discuss housing initiatives and neighbourhood specific issues as well as give feedback on existing services or ideas for improvements. Following feedback from the forum the pre-move in video was created and highlights some of the most important aspects of the tenancy handbook and outlines tips for residents on topics such as keys, utilities, rent, insurance, repairs, tenant engagement, fire safety and much more. Tuath resident Stella from Cork who attended the forum said “Moving into a new home can be a busy and stressful time. There can be a real sense of information overload at times, but this video does a great job of breaking everything down in a clear manner. I feel it will really help people plan and prepare for moving into their new Tuath home.”

The pre-move in video provides information and support for all residents based on their needs and meets the new regulatory standards from the Approved Housing Bodies Regulatory Authority (AHBRA). The video is easy to understand, can be subtitled and translated into any language. The new resource will form part of the pre tenancy process, Tuath residents will take a short questionnaire after watching the video. The video will be available through the Tuath housing website www.tuathhousing.ie .

Head of Housing Fiachra McKiernan said “Since the introduction of tenant engagement in 2018, we have taken great steps in developing a service that involves and consults residents in a range of different ways. We believe that by listening to, working in partnership with, and providing good information for our residents, we can give excellent tenancy services. The partnership with Tuath residents and staff in the creation of the pre move in video is just one of the many ways in which we are listening to our residents’ voice”

The Pre- Move in video is just one example of how Tuath and residents are working together towards providing best practice in tenant engagement. Following the recent launch of a research paper commissioned by the board of Tuath Housing called “Embedding a Culture of Tenant Engagement: Recommendations for Social Housing in the Irish Context”. One of the recommendations from the research paper was for residents who choose to engage, it is vital that opportunities are provided so that residents are really in a position to influence the decision-making process in a meaningful way.

Margaret Hanrahan, Tenant Engagement Officer said. “We know that for tenant engagement to be successful, we need to design and deliver services and information in collaboration with residents. The process of residents and staff working together has been a rewarding one and has resulted in an information resource that will be of real benefit and positive impact for residents moving into their Tuath forever home.”

Tuath Housing will soon launch its Tenant Engagement Strategy 2022-2025 which will set out the important role that Tuath residents will have to become an integral part of the association, influencing how services are provided and how decisions are made.

Click on the image below to view the new Pre-Move in Training video on YouTube

Results Published for Tenant Satisfaction during Quarter 1

DC 04/03/2020
Tuath Housing

Results from a survey carried during Quarter 1 have just been published, detailing how happy tenants are with the way Tuath delivers key services and maintains their homes.

The anonymous survey, carried out by Independent Market Research Company Acuity, provides key results figures in respect of residents’ onions about their homes and the services received.

Carrying out this survey is just part of the work Tuath Housing does to involve you in tenants in developing services. As well as publishing the results of the survey, Tuath Housing plans to put the findings to good use by working with residents to further improve the services provided to them

Please click on the image below to view the Tuath Housing Resident Satisfaction Survey Q1 2022

Tramore Residents Join Together to Celebrate European Neighbours’ Day

 

Residents of An Garrán estate in Tramore on Saturday held a community outdoor fun day to celebrate European Neighbours’ Day 2022. The event, organised by An Garrán Residents’ Association and supported by Tuath Housing Association and Waterford City and County Council, featured a host of fun activities from tree and bulb planting to promote biodiversity in the area, traditional Irish music, an estate cleanup, and a children’s competition to design a logo for the Residents’ Association and much more. There was also a raffle held for promising local boxer Dyllan Rocket, who recently won an All-Ireland medal, to raise funds to further his coaching and training. James O’Neill, An Garran Residents’ Group said “It was wonderful to see our residents, Waterford City and County council, Tuath Housing and a courtesy call from our local garda station all mixing together which created a real feeling of community spirit and that’s precisely what we are trying to achieve”

First launched in 2000, European Neighbours’ Day, which officially takes place on every last Friday of May, brings together neighbours and local people and encourages community cohesion through resident led events and activities. The An Garrán Residents’ Association had plans to celebrate the schemes 10-year anniversary in 2020, but ultimately had to cancel due to Covid-19 restrictions in place. The community event this weekend gave residents an opportunity to come back together and celebrate the missed milestone. Tuath Housing Association, an approved housing body that manages over 8,500 social homes nationwide, provided Birch and Maple trees on the day as well as compost and summer bedding plants for planting by the residents. Tuath was delighted to support An Garran Residents’ Association, of which some of its members are residents in Tuath managed homes.

Tuath Celebrates 8,000 Homes With Short Film

Tuath Housing surpassed a major milestone recently with the delivery of its 8,000th home nationwide. To celebrate this major landmark,

Tuath Housing surpassed a major milestone recently with the delivery of its 8,000th home nationwide. To celebrate this major landmark, Tuath has released a fitting tribute in the form of a short film piece that reflects the Approved Housing Body’s status as a nationwide organisation, working to provide high quality, secure homes in places people want to live.

Based on a written piece by Tuath tenant and Cork writer Billy O’Callaghan, the piece involves a range of participants including Tuath staff, board members, tenants, and many key stakeholders whom the Association works closely with. Filmed on location in Cork, Galway, Westmeath, Kildare, Dublin, Louth, Wicklow and Wexford, the film is dedicated to conveying the importance of home and how we are all connected in the shared vision of creating safe and sustainable communities.

Tuath sees investment in social and affordable housing as an investment in infrastructure, an investment for future generations and an important driver of economic activity today. Letting its first homes in 2006, the Association now works with every Local Authority in Ireland and now has over 8,300 properties nationwide providing homes to more than 22,000 people. 2021 was a hugely successful year for the organisation with the delivery of over 1,700 homes, housing over 4,000 tenants.

Tuath is now one of Irelands largest Approved Housing Bodies. It employs more than 135 staff across four regional offices, overseen by an experienced management team with skills in tenancy management, project management, financial management, human resources, legal and communications. The association works closely with Local Authorities, the Department of Housing, Local Government and Heritage, The Housing Agency, the Approved Housing Bodies Regulatory Authority, the Housing Finance Agency and AIB amongst others.

Through its membership of the Irish Council for Social Housing, an organisation representing voluntary housing organisations throughout Ireland, the Association is regularly involved in research and initiatives that are dedicated to supporting and developing the voluntary housing sector. With over 2,000 homes currently under construction and the upcoming launch of its new Tenant Engagement strategy, Tuath is well placed to provide even more homes while continuing to engage with those living in them.

National Tenant Forum 2021

National Tenant Forum 2021 Our third annual National Tenant Forum takes place on Thursday 25th November at 5.30pm. The National Tenant Forum is an

National-Tenant-Forum-2021

National Tenant Forum 2021

Our third annual National Tenant Forum takes place on Thursday 25th November at 5.30pm. The National Tenant Forum is an opportunity for residents to share ideas, experiences and to give feedback on housing services and policy so that we can further improve our services. We will also have guest speaker Conor Pope consumer advice expert, Irish Times journalist and broadcaster speaking on consumer affairs advice and tips.

This is an online forum via zoom for Tuath tenants. To register for this free event please click on the link https://forms.office.com/r/1ewgPahbHv

Cork Residents’ Group hold Biodervisity Event

On Monday 30th August, the Minister of State at the Department of Housing, Local Government and Heritage Deputy Peter Burke TD

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RESIDENTS GO GREEN IN KNOCKNACULLEN

The Knocknacullen Residents’ Group, in partnership with Tuath Housing Association, held a summer event on Sunday 25th July that included the launch of a biodiversity programme of landscaping, signage and gardening projects in the area. As part of the event each household received a pollinator friendly window box along with activity packs for children and care packs for adults. The day also saw a host of fun activities including balloon making, plate spinning, sports, and games, as well as the announcement of the winner for the The Meadows Summer Art competition.

Funding to the value of €20,000 for the biodiversity programme was procured by Tuath Housing, on behalf of the Knocknacullen Resident’s Group, through Cork Northwest Quarter Regeneration’s Social Economic and Environmental Plan. The funding will be used to support the development of community integration and environmental projects in The Meadows scheme in Knocknacullen. There are approximately 300 homes in the area with an estimated 1000 residents. In early 2019, Knocknacullen Residents’ Group was established. The committee was formed with residents from Tuath Housing, council homes and private owners.

Speaking at the event, Margaret Hanrahan, Tenant Engagement Officer at Tuath Housing, who works closely with the Residents’ Group said “We’re delighted to be working in partnership with the residents’ group and residents of Knocknacullen. The funding received from Cork Northwest Quarter Regeneration and Cork city council will go a long way in supporting this local community.”

Also announced on the day were the winners of vouchers for the The Meadows Summer Art competition which was open to all children in the community 14 years and under. The winning entry will have their design painted as a wall mural in The Meadows as part of a landscaping community project.

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Registration Open for Employment Skills Programme

We are launching an exciting new employment and training programme called “Stand out from the Crowd” which will begin

We are launching an exciting new employment and training programme called “Stand out from the Crowd” which will begin this September. The programme is a series of webinars to help Tuath residents build confidence and find supports in a competitive jobs market. With the support of expert speakers from Empower, Dress for Success, Carr Communications and Grow Remote we have created a series of free webinars that will run throughout the month of September. This four-week programme will help break down barriers into employment and help attendees with their job applications, C.V preparation, mock ZOOM interviews, learning how to dress the part for interview and much more.

There are 4 free webinars in the programme;

Empower – Getting Started – where to find local supports available for you – Wednesday 8th September, 5.30pm-6.30pm

Carr Communications – Build your confidence, CV preparation, mock and Zoom interviews – Wednesday 15th September, 5.30pm-6.30pm

Dress for Success – What to wear and how to present yourself well at interviews – Wednesday 22nd September, 5.30pm-6.30 pm

Grow Remote – Remote Working – opening new career opportunities – Wednesday 29th September, 5.30pm-6.30pm


For more information on the trainers please click on the links below;

Empower: empower.ie

Carr Communications: carrcommunications.ie

Dress for Success: dressforsuccessdublin.org

Grow Remote: growremote.ie

Participants will also be in with a chance to win a prize worth €200. The prize package will consist of a one to one consultation with Dress for Success and a €100 Dunnes Stores voucher towards getting interview ready.

*Participants must be Tuath residents and attend all 4 sessions to be included in the draw. Participants who attend all 4 webinars will also receive a certificate of participation from Tuath Housing,

To register for all or any of the webinars please complete the application form here https://forms.office.com/r/ZCHzVkUyBW or email getinvolved@tuathhousing.ie. If you have any questions or require assistance to set up zoom online for this programme please contact our tenant engagement team.

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Resident Education Opportunity With An Cosán

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Tuath Housing is offering one resident the opportunity to do an accredited online course with An Cosan with all course fees covered. This opportunity is worth approximately €2,300. Tuath Housing can also provide the participant with a laptop if needed*, the participant will need to have to have their own reliable internet connection. For more information, please see the flyer or contact our tenant engagement team at getinvolved@tuathhousing.ie by Friday 16th July.

New Responsive Repairs Team

Responsive Repairs Team We are delighted to launch our new Responsive Repairs Team! At Tuath Housing, we are constantly striving to improve

Responsive Repairs Team

We are delighted to launch our new Responsive Repairs Team!

At Tuath Housing, we are constantly striving to improve our tenant’s experience. Our dedicated team will be on hand to assist with repairs in Tuath Housing Homes, nationwide, to ensure that all repairs are dealt with as smoothly and efficiently as possible.

If you are a Tuath resident, you can contact our Responsive Repairs Team by calling your nearest Tuath Housing Branch, emailing or by logging a repair on our website

Home And Garden Competition 2021 – Date Extended

We are delighted to launch our home and garden competition 2021. This year includes a new category – Best Communal Space/Residents’ Group Garden. Closing date for entries is now extended to Friday 30th of July 2021. See flyer below to get involved