16th March, 2023
Click on the images below to view the Research Report and Strategy:
The aim of the research, which was undertaken by Dr. Joe Frey (University of Glasgow) and Dr. Peter Shanks (University of Birmingham), was to use evidence from good practice in the social housing sector in UK and Europe and examine current policy and practice in Tier 3 Approved Housing Bodies in Ireland.
This research has influenced the way in which tenancy engagement is implemented at Tuath. A dedicated team of five Tenancy Engagement Officers has been set up as well as gathering data and research to inform events for tenants to understand their needs, online and in-person communication channels for tenants has also been developed as well as collaborations with local services in Tuath’s communities.
This Tenant Engagement research and new strategy is only the start of the exciting and groundbreaking work that Tuath is doing to provide a first class service for tenants and building communities as well as homes. Join us on our Twitter and LinkedIn pages for more updates in the coming weeks about the key findings from this report and the measures that Tuath has undertaken with regards to embedding a culture of tenant engagement in a large AHB.