With local teams working from our offices in Dublin, Dundalk, Cork and Galway, we’re bringing services closer to home, and closer to you.
When you contact us, you’ll get directly through to our dedicated Customer Service Centre, where trained advisors will triage your query and connect you with the right expert – whether it’s about rent, anti-social behaviour, maintenance, or tenancy support. Your query will be passed to a team member based in your local area, with specialist knowledge and understanding of your community.
How will our new structure benefit you:
✅ Reduce call wait times
✅ Make it easier to speak to the right team – whether it’s about your tenancy, income support or repairs
✅ Report anti-social behaviour
✅ Ensure issues are resolved more quickly and efficiently
✅ Help you get the support you need
These improvements are all about making your experience with us better, clearer and more responsive.
Summary of key changes
- Our Customer Service Centre is now live and dealing with your queries whether it be to report a repair, have a rent query or require tenancy support.
- We have introduced a new freephone number, so you have one consistent way to contact us
- We’ve also introduced three specialist teams focused on Anti-Social Behaviour (ASB), Tenancy Sustainment & Specialist Housing. Whatever your query, we’ve got the right team ready to help.
📞 Phone: 1800 852 751
📧 Email: [email protected]
Find out more about the Tuath's Housing Services Department restructure by clicking on the videos below.
Customer Service
Tenancy Sustainment
Community Safety / Anti-Social Behavior (ASB)
Community and Customer Engagement
Housing Services
